After the reported incidents of fire and burn hazards, Samsung Galaxy Note7 handsets – sold before September 15, 2016 – has been ordered to recall. This formal announcement comes today, Thursday (15th Sep) that the ‘US Consumer Product Safety Commission’ has recalled around one million Samsung Galaxy Note 7 smartphones, plagued by incidents of batteries bursting into flames & reports of Fire & Burn Hazards.
The South Korean electronics giant has received 92 reports of batteries in the US of overheating, including 26 reports of burns and 55 reports of property damage, including fires in cars and a garage, the commission said in a notice officially announcing a recall of the large-screen devices known as “phablets.”
According to industry experts, consumers should immediately stop using and power down the recalled Galaxy Note7 devices purchased before September 15, 2016. Contact the wireless carrier, retail outlet or Samsung.com where you purchased your device to receive free of charge a new Galaxy Note7 with a different battery, a refund or a new replacement device.
To determine if your phone has been recalled, locate the IMEI number on the back of the phone or the packaging, and enter the IMEI number into the online registration site www.samsung.com or call Samsung customer care.
The US notice affects around one million of the global total of 2.5 million handsets being recalled, which has cast a cloud over the South Korean electronics giant and world’s largest smartphone vendor. The recall is the largest the smartphone industry has ever witnessed.
Following dozens of incidents where the phone malfunctioned, Samsung said the problem stems from a subtle manufacturing error in the lithium ion batteries.
This highlights the challenge electronics makers are facing when attempting to pack more battery power into much thinner phones, while rushing for faster release dates.
This is a very shocking outcome – given that Samsung is one of the World’s renowned Smartphone brand. This incident will certainly bring down the value and goodwill of Samsung brand; but most of all this Technological hazard is quite dangerous for existing users.
However, Samsung did receive a pat on the back from others in the technology industry for the firm’s speed and decisiveness.
Well, we can certainly conclude that no matter how much the Technology advances, we can never blindly rely on the power of machines.